Our Work Is Your Solution!
We offer guidance to individuals, representatives, and employers proactively preventing or engaged in the complaint or grievance process. We tailor our services to your role and support your effective engagement in the process. Explore below how we can help.
PERSONS who file, are named, or are witnesses in a complaint
Affidavit Review: While some may minimize complaints as administrative nuances, a complaint is a lawsuit against an employer. Your affidavit is a sworn document telling your side of the story for a judge or other adjudication entity. We can review your affidavit for clarity and consistency before your submit it.
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SmartFeds™ Coaching: We provide trusted clarity on matters such as how to engage in the complaint process, whether you should hire an attorney, the potential strengths and weaknesses of your claim, and your path forward.
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Witness Prep: We provide you with a valuable preparation experience to testify before a third party.
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EMPLOYERS proactively preventing or engaged in complaints
In addition to full neutral, EEO processing services and signature EEOsmarts™ Training, we support employers
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EEOsmarts™ Training and Executive Coaching: an innovative practical approach that goes beyond rights and responsibilities by providing practical guidance to prevent or engage effectively in EEO matters.
Management Inquiry: a management inquiry is a proactive investigation in the absence of a formal claim and is useful for assessing and addressing concerns.
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Neutral EEO Complaint and Reasonable Accommodation Processing and Reporting: support for EEO/Civil Rights Offices with the full range of complaint processing, reasonable accommodation processing, and report preparation (MD-715, 462, NoFEAR, EEO-1) according to 29 CFR 1614 and applicable EEOC Regulations.
Organizational Climate Assessment: a proactive quantitative or qualitative study that engages stakeholders in the definition and potential solution to organizational concerns.
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Workforce Studies for Defensive Litigation: expert quantitative or qualitative workforce studies tailored to measure the specific type of discrimination theory(Ies), basis(es), and issue(s) raised in a complaint. Studies are useful as a proactive prevention tool to identify potential mitigation strategies as well as a defensive tool in individual or class complaints.
LABOR UNIONS involved in negotiations or grievances
Labor Representation: expert legal representation in unfair labor practice claims and contract negotiations.
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EEOsmarts™ Training for Union Stewards: provide union stewards with practical knowledge and tools to effectively shepherd union members through the EEO process and how to engage effectively with the various players in the EEO process.
Workforce Studies for Grievance Litigation: expert quantitative or qualitative workforce studies tailored to measure the specific issues and impacts raised in a grievance. Studies are useful as a proactive prevention tool to identify potential mitigation strategies as well as a tool in labor grievances.
SMART FEDS ASK!
Got questions? We got answers! Engage with Us
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SmartFeds™ Ask! the podcast
Our free weekly podcasts provides practical guidance on timely EEO topics. Visit our podcast library!
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SmartFeds™ Ask! the webinar
Our monthly live webinar offers you the opportunity to ask questions on all things EEO for only $49.99. Sign up for our next webinar and use code ASK2025 for a 50% discount!
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